Samsung Washer 4C or 4E Error: What It Means and How to Fix It
A 4C or 4E code on a Samsung washing machine means the washer isn’t getting enough water, or isn’t getting it fast enough. Samsung lists it as a water supply error. Older models show 4E, newer models show 4C, and the meaning is the same.
What to check yourself
- Are both taps fully open? Check the hot and cold valves behind the washer. After renovations or a plumbing repair they are often left partly closed.
- Kinked or crushed hoses. Pull the washer out carefully and make sure the inlet hoses aren’t bent behind the machine.
- Clogged inlet screens. Turn off the water, disconnect the hoses at the back of the washer, and rinse the small mesh filters inside the inlets. Sediment builds up here over time. Samsung recommends cleaning them about twice a year.
- Frozen lines. If the washer is in an unheated garage or laneway suite, the supply lines can freeze in winter.
- Detergent drawer. A drawer packed with hardened detergent can also cause fill problems. Remove it and clean it.
After checking, turn the washer off for a minute, turn it back on and run a short cycle.
When it’s a repair
If the water supply is fine and 4C keeps coming back, the usual causes are a failed water inlet valve (the solenoid no longer opens), a faulty water level (pressure) sensor, or a wiring or control board fault. These need testing with a meter and are best left to a technician.
Need help?
Doctor Appliance repairs Samsung washers across Surrey, Burnaby, Vancouver and Metro Vancouver. Call 604-729-0499 or leave a request online. See also: Samsung appliance repair.
