Freezer Repair in Burnaby
Need a technician in Burnaby? Call 604-729-0499
$85 service call · Google Guaranteed · Licensed & Insured
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A freezer that stops freezing puts everything inside at risk within hours. Doctor Appliance repairs freezers across Burnaby: upright freezers, chest freezers and the freezer section of refrigerator-freezers. Our technicians have 8 years of hands-on experience and hold ODP certification for refrigerant handling.
$85 service call, included in labour if the repair goes ahead.
Common freezer problems we fix in Burnaby
Freezer icing up. Heavy ice on the back wall, on the fan cover or around the door usually means the automatic defrost system is not working, or warm air is getting in through a worn door gasket. On Whirlpool refrigerator-freezers we typically find a failed defrost thermostat or main control board. Chest freezers and some small uprights are manual defrost: ice build-up there is normal and simply needs defrosting from time to time.
Freezer not freezing or food going soft. A failed evaporator fan, a defrost problem blocking the coil, a dirty condenser, a failed start relay or a compressor problem. If the compressor is running and the freezer is still warm, it needs diagnosis on site.
Freezer running all the time. A dirty condenser coil, a condenser fan that has stopped, a door that does not seal or a failing temperature sensor.
Freezer dead, clicking or tripping the breaker. A start relay or overload clicking on and off, a failed control board, or a compressor that is shorted. We test the parts before recommending a repair.
Noisy freezer. Evaporator and condenser fan motors wear out and start to squeal or grind. Ice touching the fan blade causes a scraping sound.
Freezers we repair
Upright, chest, and refrigerator-freezer combinations from Whirlpool, Frigidaire, GE, Samsung, LG, Maytag, KitchenAid, Electrolux, Kenmore, Inglis, Danby, Hisense, Haier, Midea and Blomberg.
How the repair works
- You call 604-729-0499 or send a request. We confirm a time window.
- The technician diagnoses the freezer on site and tells you what failed and what the repair will cost before any work starts.
- If you go ahead, the $85 service call is included in the labour. If a part has to be ordered, we tell you how long it will take and how to protect your food in the meantime.
- We check that the freezer is pulling down to temperature before we leave.
Prices
Repair cost depends on the part and the model. See our price list for typical ranges. The service call is $85 and is included in labour when the repair goes ahead. Check our coupons for current offers.
Recent freezer call in Burnaby
Whirlpool refrigerator-freezer icing over. In central Burnaby, a Whirlpool refrigerator-freezer was building up ice in the freezer. On these Whirlpool units the cause is typically the defrost thermostat or the main control board, which controls the defrost cycle. Checking both on site tells us which one has failed before any part is replaced.
Areas we serve in Burnaby
Metrotown, Central Park, Brentwood, Burnaby Heights, Capitol Hill, Willingdon Heights, Westridge, Lochdale, Lougheed, Burnaby Mountain, Deer Lake, Sperling, Cariboo, Edmonds, Highgate, Royal Oak, South Slope and Big Bend. For refrigerator problems see fridge repair in Burnaby, and for everything else appliance repair in Burnaby.
What our customers say
I highly recommend this guy.fixed my freezer.great price.professional.was on time.great work.
brenda griffin, Google review
Until the technician arrives
- Keep the freezer door closed. A full, closed freezer stays cold much longer than one that is opened.
- Do not chip ice off the coil or fan with a knife or screwdriver. It is easy to puncture a refrigerant line.
- If you need to defrost, leave the door open with towels down and let the ice melt on its own.
More on our general freezer repair page. Hisense owners can also read our Hisense fridge freezer guide.
FAQ
The service call is $85. If you go ahead with the repair, it is included in the labour cost.
In frost-free freezers, the automatic defrost system has usually failed: the defrost heater, defrost thermostat or control. A worn door gasket can also let moist air in. Chest freezers are usually manual defrost, so ice there is normal.
Not necessarily. A stopped evaporator fan, a blocked coil or a dirty condenser cause the same symptom and are cheaper to fix. It needs diagnosis on site.
Yes, chest and upright freezers as well as refrigerator-freezers.
All of Burnaby, including Metrotown, Brentwood, North Burnaby, Edmonds, Lougheed and South Burnaby, plus the rest of Metro Vancouver.
Need a technician in Burnaby?
Call Doctor Appliance at 604-729-0499. Open daily 8:00 am – 8:00 pm. We serve Metro Vancouver: Burnaby, Surrey, New Westminster, Coquitlam, Port Coquitlam, Vancouver, Richmond, Delta and Langley.
